Return Policy

Returns are only available in Hong Kong at the moment. All returns must be covered by the customer. We suggest using your local postal service or a courier:

 

  • Please download, print off, and complete the return form if you do not already have one.

  • Ensure your return is well packaged, and meets all the conditions outlined below.

  • Please mark 'Returned Items' on both your parcel and on all paperwork.

  • Enclose the completed Returns form with your goods, and return to the following address:    "Room 806 Kinox Centre, Kwun Tong, Kowloon. Hong Kong, 000000"

 

Returns Terms and Guidelines

 

  • Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.

  • We cannot take responsibility for items damaged or lost in the return transit.

  • Please make sure all return packages are sent with a trackable, insured service.

  • Please make sure all returned items are well packaged, so as not to be damaged in the post, any damage by the post may result in the return being refused.

  • All Items must be in original, resalable condition.

  • We are not responsible for the return shipping costs of the items.

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable